TERMS OF SERVICE

Effective Date: [Insert Date]

Last Updated: [Insert Date]

Welcome to The Rustic Sage Farmstead, LLC (“we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your use of our website, online store, and services. By accessing or purchasing from us, you agree to these Terms. Please read them carefully.

1. Use of Our Website & Services

  • You must be at least 18 years old (or the age of majority in your state) to make purchases.

  • You agree not to use our website or services for unlawful purposes.

  • We reserve the right to refuse service, cancel orders, or restrict access if misuse is suspected.

2. Products & Descriptions

  • We make every effort to display product information accurately. However, we do not guarantee that product descriptions, pricing, or availability are error-free.

  • All products are handmade in small batches. Slight variations in texture, scent, or appearance are normal and part of the natural process.

  • Our skincare products are not intended to diagnose, treat, cure, or prevent any medical condition. Please consult with a healthcare professional before use if you have concerns.

3. Orders & Payments

  • Orders are accepted subject to availability.

  • Prices are listed in U.S. dollars and may change without notice.

  • Payment is required at the time of purchase through approved methods (e.g., Square, PayPal, Shopify, credit/debit card).

  • By submitting payment, you confirm that you are authorized to use the chosen payment method.

4. Shipping & Delivery

  • We ship orders to the address you provide. Please double-check your information before checkout.

  • We are not responsible for delays caused by carriers, weather, or incorrect addresses provided by the customer.

  • Risk of loss passes to you once the order has been delivered by the carrier.

  • We are not responsible for the possible risk of tallow melting due to warm weather in the shipping area.

5. Returns & Refunds

  • Due to the nature of our handmade skincare products, we generally do not accept returns.

  • If your order arrives damaged or incorrect, please contact us within 7 days of delivery and we will work with you to resolve the issue.

  • Refunds or replacements are offered at our discretion.

6. Intellectual Property

  • All content on our website, including text, images, logos, and product designs, is the property of The Rustic Sage Farmstead, LLC and may not be copied, distributed, or used without our written consent.

7. Limitation of Liability

  • To the fullest extent permitted by law, The Rustic Sage Farmstead, LLC shall not be liable for any damages arising from the use or misuse of our products or services.

  • By purchasing and using our products, you agree to use them at your own risk.

8. Governing Law

These Terms are governed by the laws of the State of [Iowa]. Any disputes shall be resolved in the courts located in [Polk County, IA].

9. Changes to These Terms

We may update these Terms at any time. Updates will be posted on our website with the “Last Updated” date revised. Continued use of our services constitutes acceptance of the updated Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at:

The Rustic Sage Farmstead, LLC

Email: [therusticsagefarmstead@gmail.com]

Mailing Address: [12162 NW 142nd Avenue, Polk City, Iowa 50226]